Mobile or paper ticket accepted
• MEETING AND ENDING LOCATION:
Tower Theatre, 1508 SW 8th St, Miami, FL 33135. The tour ends a few blocks away.
• YOUR TOUR GUIDE WILL CALL OR TEXT:
Your tour guide will call or text the phone number you left under your reservation about 1-2 hours prior to your tour to welcome you, check on food restrictions, and help you catch up if you are running late. Please note that we DO NOT cater to severe food allergies or vegans.
**SEVERE FOOD ALLERGIES: IMPORTANT INFORMATION**
If you or anyone in your party suffers from severe or life-threatening food allergies, please avoid eating on the tour. Tour Operator cannot guarantee that cross-contamination won't occur. You can receive a partial refund and still attend the tour, but refrain from eating at the tour. Call Viator customer service at 888-680-1640
• IMPORTANT:
Inspect your voucher before the tour to make sure you have the correct information and if you don't, please call customer service at 702-648-5873 or 888-680-1640.
• QUESTIONS, REFUNDS OR RESCHEDULE:
Call customer service at 702-648-5873 or 888-680-1640. We can't refund or reschedule your tour if you cancel within 24 hours.
• STRICT 24 HOUR CANCELLATION POLICY.
We can't refund or reschedule your tour if you cancel within 24 hours of your tour start time. **NO EXCEPTIONS**
• GRATUITY FOR YOUR TOUR GUIDE IS **NOT** INCLUDED:
In the tour industry, it is customary to tip the tour guide much like at a restaurant. The suggested tip amount is between 18%-20% of the ticket price.
• PARKING:
Free parking behind Maximo Gomez Domino Park on SW 8th Street and 15th Ave. If the parking lot is full, additional metered parking can be found along SW 8th Street and at the nearby residential streets.
• WEATHER: We tour rain or shine, please bring an umbrella or poncho if it is announced to rain. Wear comfortable shoes.
